Tucker & Bloom is a family business with over 30 years in the bag industry, focusing on organizational products, and clean design. Since the beginning, Tucker & Bloom has manufactured bags that emphasize organization, and individuality through functional design. Our exclusive distribution through this site underscores our belief in the importance of domestic manufacturing, with the fundamental skills that it fosters.
Tucker and Bloom designs aim to organize people with a need to look professional while providing an alternative to the norm. Our products are produced from materials that meet with our high expectations for quality, durability and aesthetics. Tucker & Bloom is a domestically made product. All bags are made in small batches, using traditional European craftsman techniques.
Phone: 1(888) 541-4878
919 Gallatin Ave. Unit 11
Nashville, TN 37206
Security & Privacy
Security and Privacy at Tucker-Bloom.com
We only accept online orders; we cannot accept phone, fax or e-mail orders. At Tucker-Bloom our highest priority is ensuring that both your personal and payment transaction information is completely secure and that your privacy is respected. Below is a description of how we maintain online security and respect for your privacy.
Whenever you provide any order information, we use SSL technology to make sure that it is encrypted, or scrambled, so that no one else can read it while it is being transmitted over the Internet. The site is cisp compliant: certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
Tucker-Bloom implements a variety of security measures to maintain the safety of your personal information. It's Tucker-Bloom policy to maintain all Personal Information as confidential, and it is only accessible by a limited number of employees who have special access rights to such systems.
For each visitor to this site, our web servers automatically recognize information regarding the visitor's domain name (or that of the visitor’s access provider) and e-mail address. Regardless of the purpose for which it is submitted, it is Tucker-Bloom's policy to maintain all Personal Information as confidential, and to use such Personal Information for the following purposes:
- for the specific purpose for which it was volunteered (for example, to purchase a product, to enter a contest, to comment on our products or site, etc.)
- to improve the content, appearance and utility of this site
- to track our visitors' use of this site for internal market research or other business purposes
- to notify our visitors of this site's updates
To make any request described above, send anemailto Tucker & Bloom.
When contacting us, please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your request.
Warranty / Returns & Exchanges
Tucker-Bloom products are made to ensure satisfaction and service during the natural life of the product. It warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of a lifetime from the date of the purchase. Under no circumstances will the warranty be assumable if the product is sold. This warranty does not cover damage resulting from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased.
This guarantee will begin from the date the product is received and will only run for the same model originally purchased. To apply for this benefit you should contact Tucker-Bloom Customer Care Department. Just send an e-mail to customercare@Tucker-Bloom.com to become acquainted with the specific details. The Tucker & Bloom product purchase must be legitimated by an order number and an invoice.
Returns and Exchanges
We want you to love your bag and we put a lot of work into giving you the best quality product we can. If you are unsatisfied with your bag please let us know. If a customer requests custom work and we have not received any request from the customer within 24 hours after entering the order, we process it and then we begin the handicraft process. Once the product enters the first handicraft step, it belongs exclusively to the customer who ordered it and no-one-else, (i.e. the customer is the actual owner of the bag even though it has not been shipped yet).
We cannot accept any return or exchange for custom work once the production process has begun because of the number of preparatory steps already completed in the making of the custom products. This is why we suggest our customers to carefully check our site initially for detailed product description, as well as checking the order confirmation e-mail for any discrepancy that could lead to problems. Because all our products are made by hand, manufacturing time can take between 10 to 15 days before they are ready to be shipped. If you are in a rush please let us know.
Please feel free to contact our Customer Care Department for any questions, concerns or advice before placing an order. We’ll give you a prompt response and work to help you to find the best solution to fit your specific needs.
The leather we use is a byproduct of the food industry and provides a range of design elements from highly finished to more organic. We have chosen to offer this leather as it is in keeping with our design philosophy to offer materials that are timeless, high quality and very durable.
We use a high quality 1980 Denier ballistic textured basket weave nylon, that is high durability, and backed with a waterproof coating.
Cotton Canvas; 100% cotton is a wonderful material, soft, ages gracefully, and comes in a wide variety of colors.
We utilize a durable and bright Taslan Nylon to line our bags to offer the feel of cotton with the benefits of advanced fiber technology
Canvas or Ballistic Nylon Exterior:
Wipe the exterior of the bag with a damp cloth or sponge, when necessary use “Simple Green” (available at most big box home improvement stores) and with a small amount of the product and a rag rub hand wash the areas that need to be cleaned taking care not to wet the leather trim. Once you have washed the bag sponge off the remaining Simple Green and hang the bag.
Taslan Nylon Interior:
Flip the lining out of the bag and shake it out. Take a sponge or damp cloth and wipe down the fabric. If needed use Simple Green to clean and a sponge to more thoroughly clean the lining. Towel off any excess moisture and allow the lining to dry outside of the bag.
The leather trim on your bag is 100% vegetable tanned leather and can be cleaned with water or “Simple Green” if it is uniformly applied. Make sure while doing this you uniformly apply clean the leather or the final result will appear blotchy. DO NOT use a dryer to dry your bag, hang dry the bag to dry or alloy it to dry in the sun instead.
Hair On Calf:
If you have a bag with hair on calf that needs to be cleaned use simple green and a rag to wipe down the hide along the natural direction of the hair. Towel off any excess moisture and allow the bag to hang dry vertically.
Shearling Shoulder Pad:
Throughout the life of your bag the shearling backed leather shoulder pad is going to break in. Part of this process includes some shedding which is natural. If the shearling becomes soiled use simple green and a rag to scrub it clean
Care for Felt and Wool:
If you have a bag with felt or wool that needs to be cleaned use simple green and a sponge to wipe down the surface. Towel off any excess moisture and allow the bag to hang dry vertically.